#TURBOTAX CUSTOMER SERVICE CHAT FULL#

You can enter all of your deductions and TurboTax will choose the deduction ( standard or itemized) that is best for you automatically, so you don't have to decide that on your own.

#TURBOTAX CUSTOMER SERVICE CHAT FULL#

So, if you purchased the home late in 2020, you may not have enough mortgage interest to itemize this year, but if you purchased the home early in 2020, you have closer to a full year of costs to include. You have to itemize your deductions in order to take these homeowner credits. Enter your details and select Get a chat. As a homeowner, you may be able to deduct: To access the chat feature: Sign in to your TurboTax Live account Select Live help on your screen On the Hello screen, select Connect Now, enter your question and select Continue On the next screen, select Chat with us. I do not know when the Oct 15 'busy season' starts - perhaps Monday.

The credit is non-refundable so it is limited to your tax liability.ĭepending on when you purchased the home in 2020, you may or may not receive a tax benefit on your 2020 tax return. I have called three times this morning to different numbers, and keep getting told the service center is closed. Under the Residential Energy Efficient Property Credit, you can get a federal tax credit (up to 30% of the costs including labor) for installing alternative energy equipment, such as solar electric property, solar water heaters, and geothermal heat pumps. Connect with experts and other users who share your experiences. Once I was able to connect with my initial expert, the case was somehow able to be. If I request a future contact date after requesting full service, I dont get to choose that future date and subsequently get a call in 5 minutes. TurboTax will walk you through entering your tax information for both your home purchase (congrats on that!) and the credits from your qualified energy improvements (solar). Discuss taxes and get answers from your peers in our growing Turbo Community. 2 main issues Ive come across in talking with at least 5 that have been erroneously assigned to me today. As you prepare your taxes in TurboTax Live, you can quickly connect with one of our credentialed tax experts: Select the floating Live help button Select Connect with live help at the top of the chat window Enter your question or topic area and. You can add these at any time during your tax preparation each link above explains these options in detail. If you want to switch to TurboTax Live from a different TurboTax product, follow these steps. If you decide later that you want direct access to tax experts, you can add TurboTax Live or if you decide that you would like a tax expert to complete and file your tax return for you, you can switch to Full-Service. Were currently open Monday through Friday from 5:00 AM to 5:00 PM PT. Ask your question, select Continue, and follow the instructions.

You can always start out doing your tax preparation yourself. If youre using the TurboTax CD/Download softwareor cant sign into your TurboTax account: Go hereto contact us.

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